Kaseya Connect 2009 Agenda
Speakers
Conference Keynoter: Scott O'Grady
Scott O'Grady speaks about his incredible true-life struggle to survive in the hostile territory of war-torn Bosnia. Scott O'Grady's story is an inspirational tale of courage, faith and patriotism by an American hero.
MSP Expert Gary Pica
MSP legend Gary Pica converted his business from a break-fix shop to a managed services powerhouse with over 7,000 endpoints and $6 million dollars in recurring annual revenue. Gary's website is http://www.trumethods.com
William Danko
MSP legend Gary Pica converted his business from a break-fix shop to a managed services powerhouse with over 7,000 endpoints and $6 million dollars in recurring annual revenue!
Schedule Tuesday | Wednesday | Thursday
Tuesday, June 1, 2010 Top
- 10:00am - 6:00pm
- Conference Registration
- 2:00pm - 5:00pm
- Demo Lab Open
- 2:00pm - 2:50pm
- Pre-Conference Sessions; Informal Q&A with Kaseya Execs
- 2:50pm - 3:00pm
- Break
- 3:00pm - 4:30pm
- Pre-Cs mmce Session: Industry Panel moderated by Joe Panettieri, MSPMentor.com
- 7:30pm - 9:30pm
- Welcome Reception (Sponsored by Connectwise)
Wednesday, June 2, 2010 Top
- 7:00am - 5:00pm
- Registration and Hospitality
- 7:30am - 8:30am
- Group Breakfast
- 8:30am - 12:00pm
- General Sessions
- 8:30am - 9:30am
-
- "Kaseya Vision" - Gerald Blackie, CEO
- "What's New and What's Coming?"
- Jim Alves, EVP Product Marketing & Mark Sutherland, President
- 9:30am - 10:45am
-
- MSP "speed-networking"
- Meet your peers from around the globe
- 10:45am - 11:00am
- Morning Break
- 11:00am - 12:00pm
- Keynote - Scott O'Grady, US Air Force hero shot down and rescued in Bosnia
- 12:00pm - 1:00pm
- Lunch Buffet
- 1:00pm – 1:50pm
- Informational Conference Sessions; Demo Lab Open
Lab Schedule MSP Business MSP Technology - 1:00pm - 1:50pm
- "How we became one of the fastest growing MSPs in the world"
- 2:00pm - 2:50pm
- "Successful Marketing Strategies"
- 3:00pm - 3:50pm
- "Pricing & Packaging Your MSP Services" (w/ Gary Pica)
- 1:00pm - 1:50pm
- "Live Connect: Self Service and Stealth Service"
- 2:00pm - 2:50pm
- "Smart Monitoring: What matters Most"
- 3:00pm - 3:50pm
- "Agent Procedures for Fun & Profits" (w/ Gary Pica)
- General Sessions
- 4:00am - 4:50am
-
Customer Roundtable - "Practices of Successful MSPs of all sizes"
Kaseya Exec & diverse panel of Kaseya MSPs - 2:30pm - 3:00pm
- Afternoon Snack
- 5:00pm - 6:00pm
- Open
- 6:00pm - 7:15pm
- Cocktail Reception and Partner Pavilion
- 7:15pm - 11:00pm
- Evening Event Sponsored by Connectwise
Thursday, June 3rd, 2010 Top
- 9:00am - 10:50am
- Breakfast
- 9:00am - 9:50am
- General Sessions
- 8:30am - 9:15am
- 2010 Kaseya MSP Awards
- 10:00am -10:50am
- Keynote - William Danko, Author of The New York Times Bestseller, "The Millionaire Next Door"
- 11:00an - 12:00pm
- Breakout Sessions
Lab Schedule MSP Business MSP Technology - 11:00 -11:50
- Setting up SLAs: What to Look For, What you CAN'T Leave Out
- 11:00 -11:50
- Network Discovery & Google
Maps in K2
- 12:00pm - 1:00pm
- Lunch
- 1:00pm - 4:00pm
- Breakout Sessions; Demo Lab Open
Lab Schedule MSP Business MSP Technology - 1:00pm - 1:50pm
- Overcoming Objections in Selling Managed Services and the MSP Model
- 2:00pm - 2:50pm
- Secrets to our Record Year
- 3:00pm - 3:50pm
- "Transforming Sales from an Art to a Science" (w/ Todd Hussey)
- 4:00pm - 4:45pm
- "Outsourcing your NOC"
- 1:00pm - 1:50pm
- "Innovative Practices in Service Delivery"
- 2:00pm - 2:50pm
- "Latest Features"
- 3:00pm - 3:50pm
- "ITIL for MSPs"
- 4:00pm - 4:45pm
- Customer Choice Session TBD by customer survey this Spring
- 2:30pm - 3:00pm
- Afternoon Snack
- *Tentative agenda as of 2/6/10; may change at any time without notice.