What's on the Agenda?

This year we've nearly doubled our content to include technical deep dive sessions, sessions on MSP business management, enterprise IT operations and vertically focused breakouts. Whether you're a CIO, MSP business owner, IT manager, or even a field engineer, we have content critical to the success of your IT service delivery.

Tuesday, May 1st

8:00am – 1:00pm      Optional Charity Golf

Wednesday, May 2nd

8:00am – 5:00pm      Conference Sessions.
6:30pm – 9:30pm      Welcome Reception & Dinner

Thursday, May 3rd

8:30am – 5:30pm      Conference Sessions
7:00pm-10:00pm      Dinner Event

Friday, May 4th

8:30am – 12:00pm      Conference Sessions
Conference concludes

General Session Topics to include:

• Kaseya 6.3 Update

  With this major release, what’s new, what’s improved in the core, and what capabilities have been extended and added to make your single pane of glass an even better view.

• 2011-2012 Product Roadmap

  Catcha glimpse of the future for Kaseya products. You'll learn where we are headed and what that means in terms of product releases.

• Monitoring

  Getting a clear picture of the networks you manage has never been more important. From roque hotspots, to always connected smartphones, to those old line of business app servers. We’ll talk about how Kaseya can deliver that comprehensive real-time network view.

• Windows 7/Microsoft Migration

  There are more different versions of Windows deployed now than ever before. How can you successfully migrate to Windows 7 and beyond? What are the considerations and impact?

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Product Deep Dive Session Topics to include:

• Executive Panel Q&A
• Kaseya Reporting – Custom Reports
• Best Practices for Monitoring
• Service Desk Automation
• Policy Management
• Kaseya Software Deployment
• Security
• Business Continuity (Imaging/KDPM/Backup)
• New Agent Procedures
• Policy Management
• Directory Services
• Framework Architecture

Business Operation Session Topics to include:

• Networking event(s)
• Best Practices for Monitoring
• Systems Management for Banking
• Systems Management for Education
• Systems Management for Healthcare
• FIPS/Common Criteria
• Self Service
• Tuning your Configuration
• Insider Tips & Tricks
• Systems Management Reporting
• How to price Mobile Device Management for increased profits
• Kaseya Customer Use Cases for Business Process Improvement
• The BYOD Dilemma: How to manage Enterprise data on personal devices
• MSP Industry Experts Panel: Best Practice Sales & Marketing techniques
• Aligning your IT Operations to Business Goals

And More

• Our Partner Pavilion will be open every day filled with leading vendors from the IT services marketplace.
• The Product Lab will be filled with the newest and the up and coming features of Kaseya.